Why Didn’t My Simulator Activate After Purchase?

Sometimes, it can take up to 2 mins to activate your simulator after a confirmed ChipIn Shot Tracker PRO subscription purchase.

If it is still not activating, confirm the purchase was successful by reviewing your Subscriptions in your iPhone’s Settings. If everything looks correct but the app still won’t grant simulator access:

• Pull down, or hit the refresh icon on the Simulators page. This will prompt the app to search for any available updated simulator connections.
• ‘Hard Close’ the app by swiping up (on iPhone 11 and newer models) or double tapping (on iPhone SE models) to reveal all recent apps. Swipe the ChipIn Shot Tracker app up and away to close it. Reopen it to see if the simulator connections have refreshed.

If issues persist, contact our customer support so we can immediately look into this issue for you.