Shot Setup FAQs & Troubleshooting
How to set up your phone, ball and hitting area indoors or outdoors, and what to check when shots are not detected.
- Indoor Setup Detailed GuideStep-by-step indoor setup: choose a net or screen, measure the distance to your phone, place the ball and phone, and get ready to hit.
- Outdoor Setup Detailed GuideStep-by-step outdoor setup: pick a range or net, place the ball and phone, stabilize the phone, and get ready to hit.
- Set the Correct Phone Angle & Tilt for Accurate TrackingWhat the camera needs to see, how to angle and level the phone, and what to change first when the ball is not detected.
- Do I need a special stand or tripod?Any stable holder that puts the phone 6 to 12 inches off the ground works. A steady tripod gives the most consistent results.
- Explaining the phone's flash signals during a sessionWhat each flash pattern means during a session, from detecting the ball to ready for shot, and what to do for each.
- Minimum distance between ball and indoor net or screenKeep the ball at least 8 ft from the net or screen and the phone about 4 ft behind the ball so the camera can track early ball flight.
- Placing the Ball and Phone on Separate Surfaces to Avoid VibrationImpact vibrations travel through a shared surface and shake the camera. Keep the ball and the phone on different surfaces.
- Keep the Ball Fully Visible for Accurate DetectionA partly hidden ball causes missed detections and false shots. Check that the whole ball is visible before each shot.
- Does ChipIn Shot Tracker work for left handed golfers?Yes. Switch Handedness to Left in Profile > Settings so shots and directions are processed correctly.
- Can I use ChipIn Shot Tracker with foam or plastic balls indoors?Foam and plastic balls are tracked, but the results reflect how those balls actually fly, not a real golf ball.